FAQ's
- Known issue : There is currently an issue when connecting Apple Mac devices.
please do not share the app window and when sharing the desktop do not select full screen on presentation applications such as Powerpoint. We are awaiting a fix from the vendor.
Answers
I can't see the list of available displays on my Laptop / Mobile Device?
Open the app on your device, click the gear icon (Settings) and enter solstice.manchester.ac.uk in the Solstice Directory Server Address field. Alternatively, you can manually enter the IP address of the Solstice Wireless Display by clicking on the 'Enter IP' tab.
Why don't certain apps like YouTube stream to the Solstice Wireless Display from an iOS device?
This issue is often related to DRM Copy Protection for HDCP compliance on the iOS device with certain apps.
Apps such as YouTube and Netflix prevent streaming of content from any device that is not connected directly from a device to an HDCP compliant display through a DVI or HDMI cable.
Since iOS utilizes AirPlay for streaming to the Solstice Wireless Display, this does not meet the requirement for HDCP compliance and the applications themselves prevent streaming.
You can use alternative apps to access the same content you would like to share, such as Tube Master or Video Tube.
I've entered the SDS (solstice.manchester.ac.uk) details into the Solstice Client App / Software, but the room I'm in doesn't appear?
This is likely to be because the room is not centrally timetabled. Only CTS rooms are available to view on the Solstice Directory Service. Faculty and meeting rooms around campus which have Solstice Pods installed, are not listed on the solstice.manchester.ac.uk SDS directory. Faculties may have their own SDS Directory setup. Please contact local Faculty technical teams for info. If you believe a CTS room is missing from the Solstice Directory Service please contact Media Services by emailing us here.
